Closed Captioning Concerns - Wandtv.com, NewsCenter17, StormCenter17, Central Illinois News-

Closed Captioning Concerns

For Closed Captioning Concerns

Please contact our Closed Captioning hotline

Phone: 217-424-2517

Email: cc17@wandtv.com

Fax: 217-428-0869

 

We will make every effort to respond

or otherwise resolve your inquiry within

24 hours or 1 business day.

 

Written Closed Captioning Concerns

Should be directed to:

 

WANDTV Closed Captioning

904 Southside Drive

Decatur, IL 62521 

 

Direct contact information:

Ricky Joseph, General Manager

Phone: 217-424-2500

Email: ricky.joseph@wandtv.com

Frank Brannock, Chief Engineer

Phone: 217-424-2500 ext. 1113

Email: frank.brannock@wandtv.com

 

 

Before sending a formal written complaint

We recommend you first contact our captioning

hotline.  We may be able to resolve your

problem immediately without the need for

a formal complaint.  In any event, we will respond

to your complaint within 30 days.