Ombudsmen crucial to ensuring nursing home rights


SPRINGFIELD, Ill. (AP) -- Illinois officials are highlighting the work of ombudsmen during the month long observance of nursing home residents' rights.


Department on Aging Director John Holton says the Long Term Care Ombudsman Program advocates for residents of nursing facilities as well as providing services to allow older citizens to remain in their homes.


The ombudsmen assist, represent, and intervene to help more than 100,000 nursing-home residents. They inform residents and families of their rights, resolve complaints and other issues, and share information with residents and families.


Gov. Pat Quinn formed the Nursing Home Task Force in 2009 to examine procedures and industry practices to ensure safety and appropriate treatment for nursing home residents.


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