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SOURCE: Telecentrex Communications
Some businesses affected by Hurricane Sandy have weathered the storm because they employed cloud-based virtual phone services like Freedom800.com to maintain communication with their customers from anywhere enabling them to remain in contact and handle operations when traditional telecommunication services were out of service.
Los Angeles, CA (PRWEB) December 06, 2012
The economic effects of Hurricane Sandy continue to be felt weeks after the monster storm struck -- and destroyed -- much of United State's East Coast. The disaster's affect was felt on a global level as it shut down the New York Stock Exchange and crippled businesses across the nation, many of which have been forced to shutter because they were unprepared to address the communication needs of their employees and customers, let alone survive once their infrastructure was destroyed.
Some businesses have weathered the storm because they employed cloud-based, virtual phone services to maintain communication with their customers, and enable them to remain in contact through telecommunication services like Freedom800.com.
“Toll free numbers as part of a cloud-based phone service like Freedom800 can offer great value to businesses during disasters,” Tim Paulino, telecommunications consultant for Freedom800.com. “Virtual phone services that offer 800 numbers can offer customers and employees an easy way to keep updated with company news and events, and the service is very cost effective for this purpose.”
In brick and mortar environments where the actual business is destroyed, neither employees nor customers can continue to do business, but with a cloud service, the business environment moves to the cloud and can be conducted from anywhere in the world where there's a web connection. As such, a business is able to continue operation, employees don't suffer from lost wages and customers can continue to call you.
Services like Freedom800.com are especially important to small businesses, said Paulino, especially those with home offices. Toll free numbers provide a level of credibility; much more so than those that use personal and mobile phones as primary company contact numbers. In times of disaster, like Hurricane Sandy, a business is often considered more legitimate and likely to be called upon than without since the phone number is a first impression of the company.
“Having a polished phone image is crucial in appearing credible and established to your potential customers,” Paulino said. “Freedom800.com gives businesses the ability to project an established, professional image even in the worst of times, and expand their reach and simplify their communications infrastructure, which is probably the most important aspect of a cloud-based communication strategy.”
According to Paulino, the key benefits of virtual phone service include:
Simply put, of the business that were unscathed throughout Hurricane Sandy remained so because of the infrastructure in place.
“We have found that businesses that implement cloud-based phone services, like Freedom800, are able to stay connected wherever they go, from anywhere, project an even more professional image to callers, add a layer of security for their business and are able to manage their communications even in times of great trouble,” said Paulino.
To learn more about how successful businesses move their telecommunications to the cloud, or to learn more about adding a secure 800 number, visit http://www.freedom800.com.
Freedom800.com is owned and operated by Telecentrex Communications, a privately held company based in Los Angeles, CA. Freedom800.com offers a virtual phone service providing 800 numbers that help create a professional, trusted image for businesses. The cloud-based service can be deployed within 5 minutes and works in conjunction with any existing phone service, anywhere in the world. It's designed to help small businesses' project an established, professional image, expand their reach and simplify their communications infrastructure and fits any small business' budget.
Freedom800 is a registered trademark of Telecentrex Communications.
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