Illinois tries to ease pain of propane shortage

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The state of Illinois is offering more help to low-income households struggling to heat their homes because of a shortage of propane.

 

Earlier this week, Gov. Pat Quinn declared the shortage in Illinois an emergency. He relaxed rules on truck drivers so they could travel out of state in search of propane supplies.

 

On Friday, Quinn announced other steps, including an additional credit of $1,000 for each household taking part in a program that helps low-income residents with home energy bills.

 

The governor says no one should have to choose "between feeding their families and heating their homes."

 

In another change, the state will temporarily waive inspections of trucks carrying propane shipments to speed up delivery.

 

The Attorney General's office is also investigating several consumer complaints filed with the office by Illinois residents. Attorney General Madigan encourages consumers with complaints regarding propane to call her Consumer Fraud Hotline at 1-800-243-0618 or email the Consumer Fraud Bureau at AG_Consumer@atg.state.il.us.

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