Ameren alerting customers to recent scams

Posted:
ST. LOUIS - Ameren officials are reaching out to customers in order to make them aware of recent scams.

Ameren officials say customers should watch out for callers who threaten the disconnection of their service unless a payment with a prepaid card or Green Dot Money Pak card is made immediately.  Officials also say scammers are mimicking voice recordings that appear to be from utilities in order to persuade customers to make a payment.

Ameren officials would like to remind residents that they never demand personal, account or financial information for immediate payment, that they never come to your home without being scheduled, and that they are not allowed to take payments in the field.  Ameren officials also say they never send emails that include attachments, unless you've contacted them for specific information.

Ameren officials say if you're a customer, and you suspect someone is impersonating an Ameren employee, that you should end the conversation and call Ameren Illinois at (800) 755-5000.
Current Conditions
/
  • Current Events

  • Current EventsMore>>

  • Coats for Kids Drive

    Coats for Kids Drive

    DECATUR, Ill. (WAND) - You can help keep central Illinois children warm this winter by donating new and gently used coats during WAND-TV's Coats for Kids drive.

    More \232a

    DECATUR, Ill. (WAND) - You can help keep central Illinois children warm this winter by donating new and gently used coats during WAND-TV's Coats for Kids drive.

    More \232a
  • Agribusiness Today

    Agribusiness Today

    Get your agribusiness report here!

    More \232a

    Get your agribusiness report here!

    More \232a
  • Web Exclusives

    Web Exclusives

    Here at WAND we strive to bring you the latest coverage on news happening across central Illinois, and this page is a continuation of that effort.More \232a
    Here at WAND we strive to bring you the latest coverage on news happening across central Illinois, and this page is a continuation of that effort.More \232a