I-TEAM: Best Buy Hit With $3.8 Million Penalty For Selling Recalled Items


Decatur – Best Buy is paying a $3.8 million civil penalty for knowingly selling and distributing 16 different recalled products from 2010 through 2016.

The U.S. Consumer Product Safety Commission (CPSC) says Best Buy agreed to pay the penalty for distributing and selling previously recalled consumer products.  Federal law prohibits the sale, offer for sale, or distribution in commerce of a consumer product that is subject to voluntary corrective action, such as a recall, that has been publicly announced and taken in consultation with the CPSC.

Between September 2010 and October 2015, Best Buy sold about 600 recalled items, including more than 400 canon cameras, to consumers.

The recalled products included:

  • Toshiba Satellite Notebook Computers, recalled on September 2, 2010;
  • iSi North America Twist ‘n Sparkle Beverage Carbonation Systems, recalled on July 5, 2012;
  • LG Electronics Gas Dryers, recalled on August 21, 2012;  
  • GE Dishwashers, recalled on August 9, 2012;  
  • Canon EOS Rebel T4i Digital Cameras, recalled on August 14, 2012;  
  • GE Profile Front Load Washers, recalled on October 3, 2012;  
  • Sauder Woodworking Gruga Office Chairs, recalled on November 7, 2012;
  • LG Electronics Electric Ranges, recalled on November 8, 2012;
  • LG Electronics Top-Loading Washing Machines, recalled on December 18, 2012;  
  • Samsonite Dual-Wattage Travel Converters, recalled on February 12, 2013;
  • Definitive Technology SuperCube 2000 Subwoofers, recalled on March 28, 2013;
  • Gree Dehumidifiers, recalled on September 12, 2013;
  • Frigidaire Professional Blenders, recalled on September 19, 2013;
  • Schneider Electric APC Surge Arrest Surge Protectors, recalled on October 3, 2013;
  • Coby 32-inch Flat Screen Televisions, recalled on December 12, 2013; and  
  • Whirlpool Jenn-Air Wall Ovens, recalled on July 29, 2015. 

In addition to paying a $3.8 million civil penalty, Best Buy has agreed to maintain a compliance program that is designed to ensure compliance with the Consumer Product Safety Act (CPSA), including a program for the appropriate disposal of recalled products. The firm has also agreed to maintain a system of internal controls and procedures.  Best Buy operates stores across the United States.

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