Fire truck (C)

SPRINGFIELD, Ill. (WAND) - The Illinois State Fire Marshal’s Office announced Tuesday that fire departments across the state are starting the transition to the National Emergency Response Information System (NERIS), a secure, cloud-based platform that will modernize how emergency incidents are reported and analyzed.

Departments can now start the process of onboarding to NERIS as part of a phased national rollout led by the U.S. Fire Administration, the Department of Homeland Security Science and Technology Directorate, and the Fire Safety Research Institute, part of UL Research Institutes.
 
NERIS is replacing the 40-year-old National Fire Incident Reporting System. The new system will provide local agencies with timely data tools, location-based analytics, and flexible options for incident reporting. This comes at no cost to departments.
 
“Modernizing emergency data collection is a critical step toward strengthening public safety,” said Illinois State Fire Marshal Michele Pankow. “By adopting NERIS, we are giving our departments better tools to protect our communities, manage resources effectively, and make informed decisions backed by current data. This program will also help to enhance CRR programs across the state with real-time data allowing departments to analyze trends in a more efficient and effective way through data dashboards.”
 
Key Features of NERIS Include:
  • Zero-cost access for all public fire and EMS agencies
  • Local data ownership, giving departments full control of their records
  • GIS-based reporting for location-specific insights and planning
  • Actionable dashboards for operational awareness and performance tracking
  • Streamlined onboarding with help desk support and training tools
Departments can start the onboarding process Tuesday and will be contacted directly by email within the next few weeks to start the onboarding process.
 
If a department does not receive an email, it can start the process by visiting the NERIS website. The process includes account setup, administrator access, and records management system (RMS) integration, if applicable.
 
“NERIS is purpose-built for today’s fire service,” said Steve Kerber, Executive Director of FSRI. “It’s based on research and feedback from the field, and it delivers actionable information that improves emergency response and supports long-term planning and resourcing at the local, state, and national levels.”
 
The Illinois State Fire Marshal’s Office encourages all departments to complete onboarding as soon as possible to ensure a smooth transition.
 
The current national data platform, NFIRS, will be formally decommissioned on January 1, 2026.
 
For additional questions or technical support, departments can contact the NERIS Help Desk or Lindsey Padget at the Illinois State Fire Marshal’s Office 217-670-4300 or by email Lindsey.A.Padget@illinois.gov.
 
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