New York City Mayor Zohran Mamdani has been holding a series of “rental rip-off hearings” for disgruntled tenants to air their complaints about bad landlords. At a recent event in the Bronx, tenants described frequent heating outages, rat and roach infestations, and long wait times for maintenance requests. Some brought their complaints directly to Mamdani in one-on-one sessions. The events are part of a suite of ambitious tenant proposals proposed by Mamdani, whose pledge to freeze the rent for regulated apartments became a rallying cry on the campaign trail. Landlords, meanwhile, say the policies will lead to more tenant complaints as owners are forced to cut back on maintenance and services to meet rising costs.