• Updated

Technology from American companies is being used to power a revolution in the scam industry, playing a key role in the industrialization and globalization of fraud in ways that have not been clear until now, an AP/“FRONTLINE” investigation has found. Watchdogs say these companies have the technical capacity to do more to protect against abuse but lack the legal, regulatory and business incentives to crack down on a crime the Federal Trade Commission estimates cost Americans nearly $200 billion in losses in 2024.

The AP/“FRONTLINE” investigation was based on tens of thousands of leaked scam center files, videos and photos; an analysis with C4ADS of misuse of artificial intelligence at scam centers; an examination of more than 200,000 connections made by devices at four scam compounds in Myanmar linked to entities sanctioned by the U.S. government; and interviews with 58 scam victims and three dozen current and former scammers from 19 countries.