CLINTON, Ill. (WAND)- The Clinton DMV will become a “One-Stop-Shop,” offering reduced wait times and improved efficiency, thanks to the office of Illinois Secretary of State Alexi Giannoulias.
The new services to be offered at a single service counter include the following:
- Apply for a REAL ID or a new driver’s license or state ID card.
- Renew a driver’s license, state ID or Temporary Visitor Driver’s License (TVDL).
- Register or renew their vehicle registration and obtain vehicle stickers.
- Order a new license plate.
- Join the Illinois Organ and Tissue Donor Registry.
The renovation also includes updated signage to enhance customer flow and guidance, Giannoulias announced on Wednesday.
Due to the renovations, the Clinton DMV will temporarily close from Nov. 4-8.
During that time, a temporary “pop-up” location will service customers at Vespasian Warner Public Library located at 310 N. Quincy St.
The pop-up facility will be open from 7:30 a.m. to 5 p.m. after the office recently shifted hours of operation to better align with customer availability.
As a part of the Secretary of State’s ongoing modernization efforts, the new DMV experience saves customers considerable time and several steps by offering both vehicle and driver services at a single service counter.
“Since taking office, I’ve made it a top priority to provide exceptional customer service and reduce lines and wait times,” Giannoulias said. “Our Clinton facility is next in line to get these renovations that will give it a modern feel while employing new technology to create efficiencies.”
Driver services and vehicle services employees at “One-Stop-Shop” DMVs are now cross-trained to provide both sets of services.
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