CWLP to open applications for bill assistance program

SPRINGFIELD, Ill. (WAND) — City Water, Light and Power is opening applications for their bill assistance program on December 1.

The program helps qualifying CWLP customers pay their bills through the utility's Project RELIEF program. The program is primarily funded by donations from CWLP customers who add $1 or more to their monthly bill, along with Springfield city employee payroll contributions.

The first step in applying for assistance is to have gone through Sangamon County's LIHEAP application process. Customers then need to call the appointment line at 217-789-2414 on or after Monday, December 1.

Customers who meet the minimum eligibility requirements will be scheduled for a meeting with Fifth Street Renaissance, the program's administrator.

To qualify for the program, customers must have:

Total household income for the previous 90 days of no more than 150% of the Federal Poverty Guidelines.
A past-due CWLP bill
Not received Project RELIEF assistance in the 2024-25 program season.
Exhausted all assistance resources including the Low-Income Home Energy Assistance Program (LIHEAP).
The ability to cover a portion of their past-due bill.

More information can be found on the CWLP website.

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