(WAND) - The Illinois State Police recently opened its fourth Firearm Owners Identification (FOID) kiosk for people to apply for and update their FOID card and Concealed Carry License. 

The Metro East now has a kiosk located in District 11 headquarters to help people without access to online devices or who are experiencing difficulties online. 

Illinois residents can visit one of four kiosks around the state to get assistance. 

“The Illinois State Police has worked diligently to improve FOID and CCL customer service by setting up kiosk locations where people can get in-person assistance, and by working to eliminate backlogs,” said ISP Director Brendan F. Kelly. “Currently, ISP is able to process all new applications within the state-mandated time frames.”

Current locations and hours of service include:

Metro East Illinois

Illinois State Police District 11, 1100 Eastport Plaza, Collinsville, IL 62234

Regular Hours: Monday-Friday, 8:30 a.m. – 12 p.m. & 1:00 p.m. – 4:30 p.m.

 

Northern Illinois

Illinois State Police District 5, 16648 Broadway St., Lockport, IL 60441

Regular Hours:  Monday-Friday, 8 a.m. –11:30 a.m. & 12:30 p.m.–4:00 p.m.

 

Central Illinois

Illinois State Police Central Headquarters, 801 S 7th St, Springfield, IL 62703

Regular Hours:  Monday-Friday, 8:30 a.m. – 12 p.m. & 1:00 p.m. – 4:30 p.m.

 

Southern Illinois

Illinois State Police District 13, 1391 S Washington St, Du Quoin, IL 62832

Regular Hours:  Monday-Friday 8:30 a.m. – 12 p.m. & 1:00 p.m. – 4:30 p.m.

All hours are subject to change.

The following is a list of services these kiosks provide:

  • Assistance with submitting name/address changes, renewals, and new applications online
  • Taking a photo and uploading it to the application
  • Assistance with correcting rejected applications
  • A publicly accessible computer will be available to complete online applications and make updates to existing accounts.    

Representatives from the Office of Firearms Safety will NOT be available at the Kiosks to assist customers with their revoked cards and denied applications. 

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